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This Shop Was Set-Up With The Aim Of Providing Goods For A Wide Variety Of Outdoor Sports Whilst Maintaining A User To User Experience Throughout.

What is the user to user experience?

The User To User Experience Is An Approach We Take When Dealing With Customers/ Participants To Make It Feel Less Like You Are Dealing With A Business And More Like An Acquaintance In Your Chosen Activity.

We Decided To Take This Approach, As We Feel It Is A More Attractive And Personal Way To Respond To Customers. This Experience Consists Of:

  • Personal Delivery – Delivery Of All Large Items Are Done In Person By A Member Of Our Team.
  • Video Call Enquiries – This Allows You To Confirm The Correct Part Required Before You Order.
  • No Stock/ No Payment – If The Item/Service Isn’t Available We Will Not Take Any Payment (Pre-Orders Available)
  • One-Stop Shop – Product Not Available? Complete A Request Form And We’ll Aim To Provide.
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